Conflicts are inevitable, but resolving them doesn’t have to be difficult
Our primary objective is to be a leading and defining company is the International Dispute Resolution industry is a consulting/advisory, dispute resolution design and full cycle dispute resolution software development company. Please watch our white board video, by clicking below:
The Vision
In the process of defining and understanding our company, we much first present our vision for the future of Dispute Resolution overall from a historic, current state and future prospective. In general, this industry was first known as Alternative Dispute Resolution (ADR) and included the practice of Mediation and Arbitration primarily. These two services were positioned initially as an ALTERNATIVE to the legal industry and were not really part of the legal industry itself.
Today, however, most professional mediation and arbitration services are part of and delivered by mediators and arbitrators who are either active or retired attorney’s and judges. So, ADR is no longer an ALTERNATIVE to the legal these services are delivered as part of dispute resolution in lawsuits primarily. In the early 2000’s the term Online Dispute Resolution (ODR) was introduced, most still today consider is video conferencing-based mediation and arbitration. It really never caught in until the Covid-19 Pandemic which closed most court services and the courts, and the legal profession gravitated toward video conferencing software solutions like Zoom ™ to perform court functionality. However, ODR as it was originally referred to as (we distance ourselves from both the terms ADR/ODR). In 2013, we published our own Dispute Resolution Methodology and processes: Technology-enhanced Dispute Resolution (TeDR).
The basis our both our TeDR methodology and our Patent Pending Dispute Resolution architecture and solutions roadmap and products are designed around Artificial Intelligence driven Electronic Negotiation and Emotion Intelligence to defuse the Emotional Aspects of Conflict. Please see our YouTube Chanel, TeDR TV (insert link) for a more in depth understanding us of technologies and processes.
Summary of our core products and services:
- Our eDNA/eResolv Patent Pending Methodology and Transaction Service Platform, which is available as a Software-as-a-Service (SaaS), Platform-as-a- Services (PaaS), or Instructure -as-a-Service (IaaS) and White Label or Transactional Service Delivery
- Our leading consumer, business, attorney and court products: Avoid-Court.com, Resolve.Site, OurFamilySettle.com, OurHomeSettle.com and HR Settle.com
- Dispute System Design Consulting which includes a full consulting lifecycle of services focused on Public Sector (Courts), Consumer Directo and Business-to- Consumer (B2C)
- Custom Dispute Resolution Software Design, centered to leverage our methology, Patent Pending Technologies and to leverage our component toolkit approach to software development
- Old-School or Traditional Mediation Services (no attorneys involved)
- Training (Traditional Mediation, General Dispute Resolution, TeDR and Electronic Negotiation
We don’t offer a single solution like many of our competitors, the core of our technology deliver is centered around our methodology framework and Patent Pending technology, so we believe levering a tool or component software development approach to provide our clients with a custom solution.
Our Management team:
We have one of the most experienced and capable management teams and Board of Advisors in this industry. Our founder, David Puckett was mentored by Dr. Theadore Becker, who is credited with founding the 1 st Community Mediation Service Center as an outreach of the University of Hawaii in the mid-1980’s. Outlined below is a partial list our team, and their LinkedIn resumes: